Correct aftercare is so important when it comes to your extensions. To ensure you get the full lifespan from your hair, or maybe longer, please ensure you follow the aftercare guidelines below. If the correct aftercare is not followed and an issue occurs with your hair then unfortunately we will not be able to accept it back for replacement.
We do not recommend colouring, toning, tinting or perming your hair extensions. These types of products each contain chemicals that can damage the hair extensions. Even though our extensions are 100% human hair, it is not receiving natural nutrients from the scalp like your own natural hair. The more heat you use on the hair extensions the shorter the lifespan of the hair.
- Place long extension hairstyle into a braid, using a covered band.
- Avoid getting hair extensions wet when swimming. Keep your head above the water, do not swim under water and no diving.
- The chlorine in pools and salt in the sea combined with heat can cause the extension hair to discolour and matt. Chlorine, pool chemicals and salt will cause the keratin bonds to break down and disintegrate which will result in the loss of the extension hair if the prebonded or micro loop system is used as they both contain a bond or micro bond.
Holidays abroad in the sun will dry out extensions and possibly cause a colour change. We recommend you try and keep them covered. This may not protect them though. Alternatively you can remove them while abroad. Another factor to take into consideration is that the water in different countries contains chemicals that are not good for the hair. Some hotels abroad have boilers that have water softeners wherein the salt breaks down the bonds and drys out the hair.
We will not be able to cover or replace any hair that gets damaged if it is worn abroad.
If you are not a Qualified and trained extensionist you should not purchase the hair as there will be no return policy. This hair is to only be fitted and purchased by extensionists who have qualified in this trade. Any returns will need proof of qualification.